SHIPPING & HANDLING
Orders are sent via USPS, UPS or DHL mails from San Diego, California.
Orders placed Monday through Friday are shipped within one business day. Orders placed on national holidays are shipped the next business day. Orders placed Saturday or Sunday will ship the following Monday (excluding national holidays). During promotions, sales or holidays, ship time may be delayed up to 3 business days.
A shipment confirmation will be sent to the email address you provide once the order ships (with a tracking number, if applicable.) All orders shipping rates are calculated at checkout.
For international orders, you will be responsible for import duties and taxes on your order depending on the country in which you reside. Unfortunately, we have no control over these charges or delays and cannot predict what they may be.
We highly recommend DHL as a trusted international carrier. DHL import duties and taxes are estimated to be around 10-15% of your order value. If an order is refused and returned to Ancient Amazons, the return fees and unpaid tax and duties will be taken out of the refund.
Ancient Amazons is not responsible for lost or damaged packages. If your package has been lost or damaged, please email firstname.lastname@example.org and we can help you get in contact with USPS, UPS or DHL to file a claim.
Any questions? please email us at email@example.com